Tracking order

Order Tracking Process

At MiraBijou, we understand how exciting it is to receive your jewelry order. Here's how you can track your package:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation containing your order details.
  2. Processing Time: Most orders are processed within 1-2 business days. During peak seasons, processing may take 3-5 business days.
  3. Shipping Notification: Once your order ships, you'll receive a shipping confirmation email with your tracking number.
  4. Tracking Your Package: Use the provided tracking number to monitor your package's journey.

How to Track Your Package

We recommend using the following reliable third-party tracking service to monitor your shipment:

17Track

17Track is a global package tracking platform that supports most international carriers.

How to use:

  1. Visit 17Track's website
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

17Track provides detailed tracking information and supports push notifications for status updates.

Tracking Information FAQ

When will my tracking number become active?
Tracking numbers typically become active within 24-48 hours after shipment. If your tracking isn't showing results immediately, please check back later.
What if my tracking information hasn't updated in several days?
Some carriers update tracking information less frequently during transit. If there's no movement for more than 5 business days, please contact our customer service.
Can I track international orders?
Yes, all our orders come with international tracking. The tracking number provided will work with most global tracking services.

Need Help?

If you're experiencing any issues with tracking your order or have questions about your shipment status, please visit our Contact Us page or send us a message through your account dashboard.