Shipping policy

Shipping Information

At MiraBijou, we strive to deliver your beautiful jewelry pieces and accessories to your doorstep as quickly and safely as possible. Please review our shipping policy below for detailed information.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons or promotional periods, processing may take slightly longer.

Shipping Methods & Delivery Time

  • Standard Shipping: 5-10 business days

Delivery times are estimates and may vary due to factors beyond our control.

Shipping Destinations

We currently ship to most countries worldwide. During checkout, please verify if we deliver to your location. Some restrictions may apply to certain regions.

Shipping Costs

Shipping fees are calculated based on:

  • Destination country
  • Package weight and dimensions
  • Selected shipping method

Free shipping may be available for orders meeting specific criteria, as indicated during promotions.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can track your package using the provided tracking number on the carrier's website.

Customs & Import Duties

For international orders, please note:

  • Recipients may be subject to customs fees, import duties, or taxes
  • These charges are the responsibility of the recipient
  • We cannot predict or control these fees
  • Declared value will reflect actual purchase price

Damaged or Lost Packages

If your package arrives damaged or is lost in transit:

  1. Contact us immediately (within 7 days of delivery)
  2. Provide order details and photos if applicable
  3. We will work with the shipping carrier to resolve the issue

We may require a police report for lost packages in some cases.

Address Accuracy

Please ensure your shipping address is complete and accurate. We are not responsible for packages shipped to incorrect addresses provided by customers. Address changes after order shipment may not be possible.

Holiday Shipping

During major holidays, shipping carriers may experience delays. We recommend ordering early during holiday seasons to ensure timely delivery.